Providing Effective Feedback
As managers and people leaders we can be called upon to provide honest feedback to colleagues on areas that are working well and areas that need improvement.
How feedback is delivered is crucial to the development of a manager's repertoire of skills but also to the employee who receives it. One way of providing it effectively it to focus on what is already working and to collaboratively work with the employee to identify a roadmap to achieve greater success.
It can be an opportunity to underpin existing strengths and to expand the reach of the worker. The process in which this is done is critical: the way in which feedback is delivered, received and understood can be a key point in the development of a person's career and a chance to improve the performance of the organisation. This workshop will focus on how to give constructive feedback to members of your team.
Programme Content
This workshop for managers and team leaders will focus on the following areas:
- How to remain confident when giving feedback
- How to plan and prepare for a feedback session
- Tips for communicating feedback
- How to provide constructive feedback
- Techniques for managing difficult situations
Learning Outcomes
The aim of this training programme is to enable participants to:
- Understand what effective feedback is
- Understand the impact of feedback on the receiver
- Prepare and deliver constructive verbal feedback
- Ensure clarity of understanding by the receiver
- Be more confident in delivering difficult feedback
The methodology used in this training will be a combination of the following:
- Participative: The participants will be asked to contribute to the training both in the large group and also in smaller ones. There will be a number of exercises throughout the training that are designed for the group to be split up into smaller groups.
- Experiential: The training will allow participants to contribute by using examples of work situations where their feedback was required.
- Theory into practice: The training will allow some role‐plays that will encourage participants to practice providing effective feedback.
- Information giving: A copy of the presentation and information on relevant reading that will be emailed to each participant.
- Worker led: The training will be flexible to the needs of the group.
Suitable for:
Managers and team leaders.
Connect with Your Trainer
The Learning Curve Institute will distribute a unique pre-course questionnaire to each participant in order to ensure the training meets the needs of everyone taking part and is tailored to the appropriate level, while also covering specific situations or scenarios as highlighted by the group.
The Learning Curve Institute also offers a bespoke post course support system whereby participants are provided with the contact details of the trainer and are free to contact them with any questions they may have.
Programme Certification
Participants will each receive an eCertificate of Completion in "Providing Effective Feedback" from The Learning Curve Institute.