Mental Health Awareness - working sensitively with clients

This training is designed to enable team members to increase their own understanding of mental health and their awareness of mental ill-health particular to their client cohort, and to enhance their skills in working with the client who is experiencing a mental health problem. The programme can be delivered live on Zoom to groups or organisations.


At the end of the training session staff should be able to:

  • Have an awareness of the signs of mental health issues
  • Be able to respond sensitively to the client
  • Have an understanding of  the mental  health system – specifically with respect to being able to make appropriate referrals
  • Have an understanding of what the process is for the client when they come into contact with mental health services.

What the training will cover

Awareness of the symptoms and characteristics of an alteration in mood and perception

The experience of mental illness

Particular mental health issues specific to this client cohort

Engaging with the person experiencing mental health problems

The mental health system in Ireland

Making a referral under the Mental Health Act (2001)

Engaging with the mental health services

Delivery methodologies

Directed learning

Group discussion and interaction

Practical skills learning / role play

Suggestions for further learning and reading

Programme Certification

Certificate of Completion in “Mental Health Awareness” from The Learning Curve Institute.

Connect with Your Trainer

The Learning Curve Institute offers a unique post course support system whereby participants are provided with the contact details of the trainer and are free to contact him/her with any questions they may have. 

Tailoring the training content

As all of our training is bespoke, we will consult you prior to delivery. A review of current practice within your organisation is offered and we aim to build a programme which meets any identified needs