This course is a 1 day training programme. 

Certificate of Attendance in “Dealing with Challenging Behaviour” from The Learning Curve Institute.

CPD points are available for many of our courses and workshop, please contact us on 098 25530 for further information. 

• To 
explore
 the 
nature 
of 
conflict
 and
 challenging 
behaviour.

• To
 enhance
 confidence 
in 
participants 
when dealing
 with 
conflict
 and 
to 
equip 
workers 
with
 information 
on
 dealing 
with 
conflict.

• To
 build
 on
 and
 expand
 existing
 knowledge
 in
 relation 
to 
dealing
 with 
conflict,
 anger
 and
 challenging
 behaviour.

• To 
increase 
knowledge 
in
 relation
 and
 allow 
practical 
examples
 of
 dealing 
with
 challenging behaviour and conflict.

• To 
provide 
space 
and 
time 
for 
participants
 to 
become 
familiar 
with
 dealing 
with 
conflict 
and
 how 
to
 overcome 
situations 
of 
conflict 
and 
challenging 
behaviour.

• To 
equip 
students 
with 
the 
tools
 to
 enable 
them 
to 
develop
 and 
build 
on 
their
 own
 Anger
 Management
 skills.

• To 
enhance 
confidence
 in
 participants 
use
 of
 Anger 
Management
 Skills
 and 
become 
familiar
 with
 the
 Principles 
of
 Anger
 Management.

Students
 will
 receive
 handouts
 and
 relevant
 literature
 to
 enable
 them
 to
 develop
 their
 understanding
 of
 Conflict
 and
 Anger
 Management
 appropriate
 to
 this
 level.
 In
 the
 session
 participants
 will
 have
 the
 opportunity
 to 
observe
 and
 practice 
dealing 
with 
conflict
 through 
role‐plays 
and
 scenarios
 provided
 by
 the
 trainer.
 There
 will 
be
 the
 opportunity
 during
 the 
training 
to 
allow
 participants
to 
experience 
“real”
 situations
 and
 scenarios
 to
 transfer
 the
 theory
 of
 the
 course
 into
 practice
 in
 relation
 to
 Conflict
 and
 Anger
 Management 
when dealing
 with
 challenging 
behaviour.

• To explore the nature of challenging behaviour and conflict.
• To enhance confidence in participants when dealing with challenging behaviour and conflict and to equip workers with information on dealing with conflict.
• To build on and expand existing knowledge in relation to dealing with challenging behaviour.
• To provide space and time for participants to become familiar with dealing with challenging behaviour and conflict and how to overcome situations of conflict. 

No specific entry requirements

Suitable for: Therapists, Counsellors, Those working in the following areas: Social Care, Youth and Family Care, Addiction Services, Nursing Practitioners, Homeless Agencies, Human Resources, Mediation, Education and Training. Those working in front line service employment such as Hospitality and Food, Retail and Travel. 

Assessment will be carried out through continuous assessment of role plays and listening exercises.

The Learning Curve Institute will distribute a unique pre-course questionnaire to each participant in order to ensure the training meets the needs of everyone in the room and is tailored to the appropriate level while also covering specific situations or scenarios as highlighted by the group. 

The Learning Curve Institute also offers a bespoke post course support system whereby students are provided with the contact details of the lecturer and are free to contact him/her with any questions they may have or that they would like the lecturer to help them with.

All materials are provided by The Learning Curve Institute. 

Please contact The Learning Curve Institute on 098 25530 or info@thelearningcurve.ie for more information

To book your place: 

To book a place on this workshop please click on the Book Now tab of this website and book online with a debit or credit card. The course fees must be paid in full a minimum of 1 week prior to course start date. Places are subject to availability. The workshop fee is non-refundable. Please check our terms and conditions for full details. 

If a student is in reciept of funding please click on the Book Now button and complete an application with the relevant funding details and an invoice will be issued to the organisation. The organisation must confirm receipt of the invoice and paid within 14 days of being issued. 

 ***€2 euro from every booking is donated directly to Barretstown and The Children's Medical and Research Foundation***